Your feedback was reviewed, themed and is included in the What We Heard Report available here. This project is in response to the Calgary Transit Zero-Based Review (ZBR) report, and in alignment with the Seniors Age-Friendly Strategy. When youre logged into the eStore, youll see all the products available to you on the main page. Read More Except from the airport, you can ride the Route 300 using regular fares or transfers from any location. In order for Calgarians to be able to freely move throughout the city as they age, it is important to consider the affordability of public transit fares and passes for seniors. November 1-30). Why do I keep getting logged out of My Fare app? Low Income and Senior Passes on My Fare - The City of Calgary Rates may vary due to proration based on the month of birth of the applicant. Service is provided by Route 300 from the Calgary International Airport to downtown. To use your pass, select it from your ticket wallet and tap Activate Ticket before you board a bus or enter a fare restricted area at a CTrain station. Resident of Calgary - proof of residency required (PO Boxes, rural route addresses are not accepted as proof). What if I activated my ticket by mistake; can I deactivate it? My Fare is a mobile ticketing app that allows you to purchase and use fare products such as regular monthly and day passes, airport boarding pass, and single ride tickets directly from your mobile device. Mobile tickets do not need cell phone or WIFI services to activate and display a ticket. As long as your pass is in your ticket wallet, you dont need internet or data to access/active it. If you do create an account, you can stay signed in, but youll be asked to enter your account information every 14 days. My Fare is a mobile ticketing app that allows you to purchase and use fare products such as regular monthly and day passes, airport boarding pass, and single ride tickets directly from your mobile device. No, generally youll stay logged in unless you havent used the app in a while. Youll be redirected back to My Fare, to your ticket wallet. You do need connectivity, however, to purchase a ticket or login into your My Fare account,, which must be done prior to boarding. Mobile tickets are validated through the fixed on-board validators on vehicles. Log in to Add a Pass Adult Book of 10 Tickets (2023) $36.00 Add to Cart Adult Book of 25 Tickets (2023) $90.00 Add to Cart Adult Monthly Pass - Jul 2023 $112.00 Add to Cart Youth Book of 10 Tickets (2023) $24.50 Add to Cart How do I know the ticket made it to my childs phone? Pricing is listed on our fares page. Can I buy passes for more than one person? I dont have data on my phone. This is a security feature of the app. The premise of UPass is that we would collect the same amount of fare revenue from a universal charge to all students as we would if individual students were to purchase an adult monthly pass. This is a development server and not intended for public consumption. CTrains on the Red Line are unable to travel to and from Victoria Park / Stampede Station until further notice. Single tickets are still valid within the 90-minute limit. Calgary Transit also plans to introduce a single-trip rate for low-income riders next. Recent stats show that two-thirds of Canadian seniors have a smartphone, so this is a great option to get their pass quickly rather than wait for a paper copy by mail, he said. Calgary Transit began offering passes for both groups beginning Feb. 6. You can also pay $11.25 in cash to the operator (no change provided) or you can show a valid monthly pass, low-income pass, UPass or senior yearly pass. After youve set up your account with the eStore, every time you login, youll see all the passes that are available for you to purchase. We are not responsible for the content on the site that has been provided by the users of the site. You can buy the next months pass beginning on the 6th of the previous month. Copyright 2023 Calgary Transit. Unused mobile tickets past their validity period will appear as EXPIRED and will no longer be accepted for travel nor will they be valid for refund. As with any online purchasing, you should ensure you have a stable connection to complete your purchase (e.g. The process for using your low income or senior pass on My Fare is a bit different than it is for regular passes. Get involved and provide your input on City projects and programs. Pricing is listed on our fares page. When using the app, please be aware that carrier charges may apply for data usage. By accessing and using this site, you are choosing to accept and comply with the Terms presented throughout this agreement as well as the Privacy Policy and Moderation Policy. Learn more about our Low Income Seniors Yearly Passes. Calgary Transit fares increasing in January 2022 | CTV News Log in now. The questions are optional. What's more, many seniors do not use transit enough to justify the cost of an annual pass. Please look for the orange signs. For example, if you sign in using your myID account, you can only send a ticket or pass to your phone. During the summer of 2023, The City will be piloting an e-Bike program at two suburban Transit stations. That could mean potential integration with things like scooters, e-bikes and car sharing. In a perfect world, Sklar said shes like to see a system that eventually helps integrate the so-called first mile and last-mile connections to Calgary Transit. Regular Senior Yearly Pass If you are 65 or older the Senior Yearly Pass is for you! My Fare is free to download. The eStore also allows caregivers to buy electronic passes for multiple customers. Click here for information about the Low Income Seniors Yearly Pass. And were going to do it in a way thats fair and agenda-free. Pricing is listed on our fares page. As a result of this report, Council directed Administration to provide an assessment of transit services in order to identify potential changes to service levels or service efficiency, which means the overall customer experience. - Pay a single fare or multiple fares for a group of riders. On a bus, you will scan the bar code on the lower screen of the onboard validator. If you are 65 or older the Senior Yearly Pass is for you! Can your account be suspended or terminated? Calgary Transit will be reporting back to Council in June 2018 with recommendations regarding seniors' transit fares in their Fare and Revenue Framework report. Calgary Transit began offering passes for both groups beginning Feb. 6. Other animals can also ride for free, but they need to be in a carrier or cage. For the Calgary Transit Low Income Monthly pass, three income categories or bands have been developed. Your eligibility is based on household income and family size. The What We Heard Report has been shared with the project team as a resource to help them formulate their recommendations regarding senior transit fares. After your account has been terminated, the content you have posted may also remain indefinitely on the site. The nation's most populous state is far more automobile-reliant than much of the Northeast. You see the results of decisions made by The City of Calgary every day in your roads, drinking water, parks and much more. Users will have to purchase their seniors or low-income transit pass online in the store. Quantity 0. Please note if youre sending a ticket or pass to another persons phone (e.g. My Fare - Calgary Transit Youll need your My Fare ID so our system knows where to send your electronic ticket. It is our duty to protect the confidentiality of content you provide on our site in accordance with our Privacy Policy. (School ID required). If you have a My Fare account, you are also responsible to be logged in prior to boarding. The purchase is not done in the app. In order to access or renew to the Low Income Seniors Yearly Pass, applicants must be approved byFair Entry. you can activate a November pass any time from November 1 to November 30). If you've come here by accident, please visit our official page at. For more information on how to apply, visitFair Entry. CTrains on the Red Line are unable to travel to and from Victoria Park / Stampede Station until further notice. My Fare currently accepts Visa/Visa Debit and Mastercard/Mastercard Debit and American Express. Social Pinpoint, its subsidiaries, affiliates, officers, agents, licensors and other partners are not responsible for any loss, liability, claim, or demand, including legal fees, made by any third party due to or arising from a breach of this agreement and/or any breach of your representations and warranties set forth above. Once youve purchased your pass, you cant switch or buy another one. Monthly passes are only valid for the month purchased. After a 14 days of inactivity, youll need to log into your account to use My Fare. My Fare is Calgary Transits mobile ticketing app. Starting in March 2022, low income and senior passes can be used on My Fare, our mobile ticketing app. After 14 days of inactivity, youll be logged out and will have to enter your username and password again. From the Manage my passes page, just click add a pass to add another customer. My Fare adds seniors, low-income pass options for Calgary Transit Failure to provide accurate information violates the Terms, which may result in immediate termination of your account on our service. While using the site, you must not violate any applicable laws and regulations. Now youll see your name and pass(es) on the Passes available for purchase page. Toronto Transit Commission: TTC offers discounted fares and passes for seniors (65+) If you are 65 or older the Senior Yearly Pass is for you! To help influence their recommendation and their future business plan, they want to understand what is important to seniors when deciding whether or not to take transit. Pricing is listed on our fares page. With this pass you are entitled to unlimited access to regular Calgary Transit services. Part of the project will see the rebuilding of Victoria Park/Stampede Station. Online: https://fairentry.calgary.ca. How do I know what passes are available to me? The next time you buy a pass (e.g. In Calgary, the market increase for the cost of an annual seniors transit pass was $35 to $95 over the past two years, and City administration is already looking at the possibility of raising the cost to $150 during 2014. 6. Calgary Transit eStore These Terms apply to all visitors and users of this site. Older versions of software may not be supported. Copyright 2023 Calgary Transit. The Weekend Group Day Pass is not valid for CTA trips or for boarding Route 300 at the Calgary International Airport. Adult and Youth monthly pass (calendar month), Adult, Youth and Senior low income passes*. The rate would be set at 50 per cent of the adult fare, which today would mean $44 for a monthly pass. From here, tap Back to return to the main page. You can also use your low income, and low income or regular senior passes on My Fare. Service is provided by Route 300 from the Calgary International Airport to downtown. * Or students 18 to 21 attending high school full time. Can't find your low income or senior passes? The priority area that this project aims to support is that of Transportation and Mobility. Photo ID is required(accepted examples are: Alberta Driver's Licence or Alberta Government Identification or Passport). My Fare is Calgary Transit's mobile ticketing app. For example, on February 6, you can buy your March pass, but you cant activate it until March 1. Rates may vary due to proration based on the month of birth of the applicant. Copyright 2023 Calgary Transit. Misty Sklar, acting manager of transit, said it provides more access to users that may not be able to get paper passes when they need them. Scan your ticket on the onboard scanner on your bus, or show it to a Calgary Transit Peace Officer, if requested. All rights reserved. In order to access the UPass, participants must download the My Fare app on their smartphone and set up a myIDaccount using their school email address (e.g. Copyright 2023 Calgary Transit. Cost is determined based on your income. Using the eStore to access low-income and senior passes has the added benefit of allowing customers to buy passes for more than one person in the same transaction. CTrains on the Red Line are unable to travel to and from Victoria Park / Stampede Station until further notice. Its a great option if youd like to purchase your pass online but cant wait for a paper pass to be mailed to you. Fares & Passes; Rider Information ; About Us ; Contact Us ; End Guest Session Login. If youre a senior passholder, you can find your registration number written on the back of your current paper pass, or you can give us a call at 403-262-1000 and well provide it to you. With this pass you are entitled to unlimited access to regular Calgary Transit services. This is an additional option for customers who would prefer to have your pass accessible on your phone. Please look for the orange signs. Download the Fair Entry application form. In order for Calgarians to be able to freely move throughout the city as they age, it is important to consider the affordability of public transit fares and passes for seniors. What do I do? They have a Request for Proposals (RFP) out right now thats after different options for an integrated transportation solution. Fare products purchased using the app cost the same as those purchased from our vendors or at a ticket vending machine (there are no additional fees). All rights reserved. The policy keeps the price of a single-ride fare in place at $1.75. The ticket wallet will show all the tickets/passes youve purchased. Catch the bus from the airport at Bay 7 (located across Arrivals Door 2) or Bay 32 (located across Arrivals Door 15). If youre adding a low income or low income senior pass, enter your SAMS ID in the top field. This is a security feature to protect against unauthorized use of your account. - Store multiple tickets on your phone for future use. Add to Cart. *You can also store your payment information for future use. You can renew your pass in person by showing your photo ID and proof of residency (examples of accepted IDs are: Alberta Driver's Licence or Alberta Government Identification or Passport)at one of our Customer Service Centres, atCity Hall Cashiersor online at calgarytransit.com/shop. You can make trip booking requests anytime from the convenience of your own device. After youve activated your ticket, you can check how much time you have left by tapping the Details button at the bottom of the ticket screen. Youll have to register each person on the eStore using their SAMS ID (for low-income pass holders) or registration number (for senior pass holders). We are not responsible for your communications or dealings, including payment and delivery of goods or services, with a third party found via our website. Learn more about our Regular Senior Yearly Passes. Low Income and Senior Passes on My Fare Some customers prefer not to enter credit card details into their phones, or they buy tickets for others (e.g. Learn more about our Low Income Monthly Passes. Once you purchase your mobile ticket a receipt will automatically be sent to the email address associated with your account. Hand-held inspection devices may be used by Peace Officers to digitally scan a ticket using the barcode functionality. 79889yg6g66t 1 yr. ago Where practical, you may choose not to identify yourself, deal with us on an anonymous basis or use a pseudonym. You can purchase the following products through My Fare: *for details about low income and senior passes on My Fare, visit calgarytransit.com/myfarepasses. If youd like, you can create an account using yourmyID accountinformation. Calgary Transit eStore Low Income or Senior Passes Can't find your low income or senior passes? Were proposing some changes to bus routes to improve the transit service in northeast communities. @ucalgary.ca, @mtroyal.ca, etc.). All rights reserved. Children age 5 and under ride for free. Yes you can, but you need to be signed into their account(s). Select your method of payment and click Pay now Then enter your credit card information and hit submit. Your pass will arrive in your My Fare ticket wallet within 48 hours. If you have already completed the renewal process, you can purchase your new senior annual pass in person, if youd like, or: If you have already been accepted in the Fair Entry program, find out where you can buy your pass. Sklar said the city is looking at adding even more to the My Fare system in the future. The most recent version of the Terms can be seen on this page. This includes both paper and electronic passes. It's all about integrating things to make it easier for people to not just access our service but understand it, and pay for it, and be interconnected with other modes, she said. Click Back to Shopping to see the products you can buy. their children), and dont want to share their payment information. Ages 65 and older. Once their accounts are set up, you can select and purchase passes for them, and theyll be sent directly to their phones. Finally, link the eStore to your My Fare account, so our system can send your pass to your phone after your purchase is complete. Engage website contains the copyrighted material, trademarks, patents, trade secrets and other proprietary information (Intellectual Property) of Social Pinpoint and its suppliers and licensors. Please note that senior passes can not be used for Calgary Transit Access services. Except from the airport, you can ride the Route 300 using regular fares or transfers from any location. Rates may vary due to proration based on the month of birth of the applicant. The UPass is not transferable and may only be used by the participant whose name and photo appear on their school identification card. Ages 65 and older. - Stop using paper tickets. We recommend that you log into your account and ensure your pass is in your ticket wallet while youre in a location where you have internet access before you start your trip. We will update this with more information as it comes available. Payment can also be made through ApplePay. What are the conditions with a users account? California's transit agencies are asking Democrats who control the state's government to rescue them like Democrats in New York recently did. What if my phone battery dies and I cant access my pass? Each single ticket and day pass is valid for seven (7) days from date of purchase. Then click Add pass. What payment options are available to purchase fare products? The participant is responsible for ensuring their smartphone is operational (e.g. You have an option to save your credit card details in the My Fare app for future transactions. The UPass will be automatically sent to the participants ticket wallet in their My Fare app. LiveWire Calgary, simply put, is telling the stories Calgary cares about. Copyright 2023 Calgary Transit. Social Pinpoint owns and retain all proprietary rights in the intellectual property. We will update this with more information as it comes available. My Fare supports up to five (5) single tickets or two (2) day passes purchased in one single transaction, and up to 10 single tickets and four (4) day passes purchased in one day. use the same Wi-Fi connection for the duration of the transaction). The What We Heard Report is available online here. Step 1: Install My Fare on your smartphone, Download and install My Fare from the Google Play Store (if you have an Android phone) or the App Store (if you have an iPhone). Resident of Calgary - proof of residency required (PO Boxes, rural route addresses and bank statements are not accepted as proof). Paper passes are still available for purchase from our eStore or at one of our customer service centres. Users can download the app and then purchase passes via the e-store for delivery to the user's phone. Our first step includes a bus electrification project to deploy up to 259 40-foot battery electric buses by 2026. If you've come here by accident, please visit our official page at. Select the Electronic pass with your name in the title and click Add to Cart. All rights reserved. Approve the proposed Calgary Transit Fare Structure in Attachment 1 to be used for setting fare prices; after amendment to Attachment 1, as follows: That Administration be instructed to maintain the current senior fare discounts for 2015 and return with a fare strategy (with a possible tier structure), based on a sliding scale of fares relative. All payments communication is fully encrypted via SSL, any sensitive data stored is highly encrypted and systems are constantly monitored for security vulnerabilities. We reserve the right, at our sole discretion, to modify or replace these Terms at any time without notice. Users can download the app and then purchase passes via the e-store for delivery to the user's phone. Where to buy? - CTrain Low Income Seniors Yearly Pass - CTrain If you want to terminate your own account, please send an email to [email protected]. Calgary Transit - Home Page Low Income or Senior Passes. Calgary Transit eStore The UPass must be activated on My Fare prior to boarding a bus or entering a fare restricted area and the activated pass must be scanned upon boarding a bus. You can buy your annual senior pass any time after youve been approved, and it will be valid until the last day of your birth month the following year. You can request an additional receipt by going into your ticket history, selecting the ticket youd like a receipt for and clicking the Actions button. For details of how Social Pinpoint may access personal information, please refer to Social Pinpoints Privacy Policy. Step 4: Link your My Fare account to the eStore, Click Manage my passes to go to the Passes Available for Purchase page, then click Add and enter your My Fare Account ID. Please look for the orange signs. Visit www.calgarytransit.com/shop and click Log in to add a pass to log in using your City of Calgary myID username and password. My bus has a ticket onboard validator on it. Rates may vary due to proration based on the month of birth of the applicant. Feel good about your information and become a local news champion today. My Fare users are allowed three device switches over a six-month period. Take a look below for answers to questions about low income and senior passes on My Fare. Note: if you want to purchase a monthly pass, low income pass, or low income or regular senior pass, youll need a myID account. Yes. With this pass you are entitled to unlimited access to regular Calgary Transit services. MyFare has been a very useful addition to our transit system, and we are glad to see its functionality expanded.. *NEW* If youd like, you can also make your My Fare ticket purchase on our online customer portal and send it to the app on your phone. Then login to our eStore using the same myID information and link your low income or senior account to the eStore. Calgary Transit eStore. After your account is linked, you can start buying your passes. RouteAhead is based on other long-term plans like the Municipal Development Plan (MDP) and Calgary Transportation Plan (CTP). Fares & Passes - Calgary Transit Your password must have a minimum length of 5 characters. Can I send more than one pass to my smartphone if I have a family member who also has a low-income or senior pass? Depending on your income, you may be eligible for a Low Income Seniors Yearly Pass. The next time you buy a pass, all you have to do is login to the eStore, select your pass and pay. The pass cannot be used for Calgary Transit Access services. Tap Agree and Continue and your activated ticket will show on your screen. Each person will need to install My Fare on their phone; and provide their My Fare ID so we can link their pass to the app on their phones. All rights reserved. Once the purchase is complete, the ticket or pass can be found in your childs ticket wallet. Together we can build a better community! Enter the postal code for the mailing address you gave us when you applied for the program.
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